Shipping Policy

Fashioane.com is committed to providing reliable, transparent, and timely delivery for every order. This policy explains our shipping practices, delivery
times, costs, and your rights as a valued customer.

1. Order Processing

• Order Confirmation: You will receive a confirmation email with your order details after purchase.

• Processing Time: Most orders are processed within 1–3 business days (excluding Sundays and public holidays).
  Custom, pre-order, or made-to-measure items may require an additional 5–15 business days depending on design and availability.

• Order Cut-Off: Orders placed after 5 PM IST will be processed the next business day.

2. Shipping Methods & Carriers

• We use reputed logistics partners such as Delhivery, Bluedart, FedEx, DTDC, and India Post for domestic deliveries.

• For international shipping, we partner with FedEx, DHL, Aramex, etc.

• Shipping Options:

  • Standard Shipping (all India)

  • Express Delivery (select pin codes & at extra charge)

  • International Shipping (selected countries; duties apply)

3. Shipping Costs

• Within India:

  • Free shipping on prepaid orders above ₹2,500

  • Standard shipping rate of ₹129 for orders below the free shipping threshold

  • Express and Cash-on-Delivery (COD) may incur extra charges displayed at checkout

• International Orders:

  • Shipping fees calculated at checkout based on destination and weight

  • Customs duties, import taxes, and clearance fees are the responsibility of the customer

4. Estimated Delivery Time

Note:
Delivery times may be affected during high-traffic periods (sales, holidays, monsoon), by courier delays, or by natural calamities.

5. Order Tracking

• Once your order is shipped, you will receive a shipping confirmation email with a tracking link.

• You may also view your order status and track deliveries by logging into your Fashioane.com account.

6. Address Changes & Non-Delivery

• Shipping addresses cannot be changed after dispatch.

• If a parcel is undeliverable due to incorrect/incomplete address, it will be returned to us. We will contact you for reshipment; extra costs may
  apply.

7. Order Delays, Lost or Damaged Packages

• If your package is delayed beyond the estimated delivery window, please contact our support team.

• In the rare case of damage, tampering, or loss during transit, notify us within 48 hours of delivery for prompt support and resolution.

• All items are securely packed; please do not accept packages visibly damaged in transit.

8. Shipping Restrictions

• We do not ship to P.O. Boxes, APO/FPO/DPO addresses, or restricted pin codes.

• International shipping availability is subject to local customs and import regulations.

9. Returns Related Shipping

• Please refer to our Refunds & Cancellations Policy for detailed return shipping instructions and eligibility.

10. Contact Us

For all shipping queries:
PROUNTY INFOTECH PRIVATE LIMITED
Third Floor, Shop No.359, Plot No. H-9, Vardhman Corporate Plaza, Netaji
Subhash Place Road, Netaji Subhash Place, New Delhi, North West Delhi,
Delhi, 110034, India
Phone: 9355266868
Email: info@fashioane.com ,  Prounty6@gmail.com

Fashioane.com is committed to making your delivery experience as smooth and delightful as your shopping. Thank you for trusting us for your wedding moments!